Privacy Policy

Last Modified: May 12, 2023

Jurassic Quest Holdings, LLC (“Jurassic Quest,” “we”, “us”, or “our”) values its customers, their information, their privacy, and their trust. This Privacy Policy (“Policy”) applies to information collected online from users of the Jurassic Quest Site, jurassicquest.com (the “Site”) and explains how we collect, use, and protect that information. This Policy applies to Jurassic Quest’s collection, use, processing, storage, and transfer of information. For the purposes of this Policy, unless otherwise noted, all references to the Site, includes Jurassic Quest’s online forms and other electronic messages between you and the Site.

Throughout this Policy, we refer to the term “Personal Information.” “Personal Information” means data which identifies, describes, is associated with, or could be linked to an individual, such as a name, birthdate, postal address, email address, telephone number, driver’s license number, Social Security Number or other government-issued identification number, credit card number, or other unique identifiers.

Personal Information does not include anonymous or aggregated data that can no longer be used to identify a specific person, even if combined with other data. Also, we may collect information related to businesses, companies, institutions, or other entities rather than individuals (“Business Information”). We do not consider Business Information, such as title, employer’s name, work email, work phone number, work address, and other similar business information, to be Personal Information.

Information we Collect

We collect information about you in several ways: 1) directly from you; 2) indirectly from you via your use of the Site; and 3) from third parties.

Information Collected Directly From You

When you contact us through our Site or online forms, we will collect certain Personal Information about you so that we may verify your identity, adequately respond to your inquiry or assist you in purchasing tickets. To do this, we may collect your first and last name, email address, phone number, and the contents of any messages you may send us.

The information we collect and the purpose associated is as follows:

Activity	Information Collected
Purchase products	Name, address, credit card information, email address, telephone number
Contact us	Name, email address, subject of inquiry, your question or comment
Email or message us through the Site	Name, email address, subject of your email message
Request additional information	Name, email address, subject of your request

Information Collected Indirectly from You

When you visit our Site, we may collect information about your visit and maintain that information in our web server logs, which are records of the activities on our Site. The servers automatically capture and store the information electronically. Examples of the information we may collect include: Internet Protocol (IP) address; browser type and language; Internet Service Provider (ISP), referring and exit Sites and applications; Sites viewed while on the Site; operating system; date/time stamp of activity; clickstream data; whether you are a first-time or a returning user; links you clicked on while in the Site; and your flow and navigation path through the Site. We use this information in a deidentified and aggregated fashion to help us administer the site, analyze its usage, protect the Site and its content from inappropriate use, and improve your Site experience. In some parts of our Site and through email messages, you will find a “click-through URL” linked to content on our Site. We track this click-through data to help us determine interest in particular topics and measure the effectiveness of our customer communications. If you prefer not to be tracked in this way, you should not click such links in our email messages.

Cookies

We use technologies, such as “cookies,” so we can remember certain information about you, remember your preferences, or recognize you when you return to the Site. Cookies also help us compile aggregate data about Site traffic and Site interaction so that we can improve our Site and protect our Site from fraud.

A cookie is a text file that is stored on your computer. As text files, cookies cannot read information on your hard drive, run programs, or deliver viruses to your computer.

Most browsers are set to accept cookies automatically. You can set your browser to decline all cookies automatically or to prompt you for a response each time a cookie is offered. If you decline cookies, you may find that you cannot access all our Site’s features.

During your browsing session, we use “session” cookies to store information and monitor Site function. These session cookies are installed during your browsing session and are deleted when the browsing session has ended.

Site Analytics

We use third-party Site analytics software from third-party providers [e.g., Google Analytics] in connection with our Site to gather data such as age, gender, and interests to provide advertising targeted to suit your interests and preferences.

You may opt out of the automated collection of information by third-party ad networks for the purpose of delivering advertisements tailored to your interests, by visiting third party pages and using their opt out methods.

This analytics software helps us target our online ads based on information collected directly from you or by automated means, like cookies. These companies also use automated technologies to collect information when you click on our ads, which helps track and manage the effectiveness of our marketing efforts.

Jurassic Quest utilizes analytics software provided by collects information associated with the Site (like information about your) that is not used to identify a user. This information helps us better understand how visitors use our Site, detect and defend against fraud and other security risks, and present advertisements, products, and/or services of interest to you.

Short Code

Jurassic Quest operates a Short Code program that sends “opted in” subscriber’s messages about upcoming events, products, and services. Message and data rates may apply. Message frequency varies. For Help, email customerservice@jurassicquest.com for more info. Reply STOP to unsubscribe. Carriers are not liable for delayed or undelivered messages.

Information We Collect From Third Parties

We may collect information that others provide about you when you use the Site or obtain information from other sources and combine that with information we collect through the Site.

• Third Party Services. If you link, connect, or login to your account with a third-party social media service (e.g., Facebook, Google, Instagram, Yelp, etc.), the third-party service may send us information such as your registration and profile information from that service. This information varies and is controlled by that service or as authorized by you via your privacy settings at that service.

• Other Sources. To the extent permitted by applicable law, we may receive additional information about you, such as demographic data or fraud detection information, from third party service providers and/or partners, and combine it with information we have about you. For example, we may receive fraud warnings from service providers like identity verification services for our fraud prevention and risk assessment efforts. We may receive information about you and your activities on and off the Site through partnerships, or about your experiences and interactions from our partner ad networks. Other examples of such providers include, but are not limited to, backend processing, fulfillment, and automation, email management, authentication, form processing, Site usage tracking, and database hosting and management.

Third-Party Use of Cookies and Other Tracking Technologies

Children’s Information

Our Site is not directed at children. We do not knowingly collect Personal Information from children under the age of 18. If you are a parent or guardian and believe your child has provided us with Personal Information without your consent, please contact us by using the information in the “Questions and Contact Information” section, below, and we will take steps to remove such Personal Information from our systems.

Use of Personal Information

We use information that we collect about you or that you provide to us, including any Personal Information, for one or more of the following purposes:

• To present our Site and its contents to you.

• To provide you with information and respond to your questions on Products that you request from us and information on new products and services, discounts, special promotions or upcoming events, and features or offers that we believe will be of interest to you.

• To provide you with the Products, services, or information that you have requested.

• To process transaction payments, including, but not limited to, product and/or service fees, and payments, refunds and reimbursements for any Products or services that you choose to purchase from us (though we do not receive your full credit or debit card number).

• To process discounts, offers, loyalty rewards, and/or rebate requests, forms, and applications and coordinate with the manufacturer, retailer and/or wholesaler.

• To provide you with notices about your account, including expiration and renewal notices.

• To notify you about information regarding or changes to our Site, our policies, terms, or any Products we offer or provide, or regarding your account.

• To process your account application and any changes to your account information.

• To allow you to participate in interactive features on our Site.

• To provide access to restricted parts of our Site, e.g., areas accessible if you have a user account.

• For internal purposes, such as Site and system administration or internal audits and reviews.

• For analyzing how our Site is used, diagnosing technical problems, maintaining security, and personalizing content.

• To operate, maintain, and provide to you the features and functionality of the Site.

• To provide statistics about the usage levels of the Site and other related information to our service providers.

• To notify you of data privacy incidents or provide you with legally required information.

• To contact you regarding a promotion, contest, or sweepstakes in which you have participated.

• To request your participation in ratings, reviews, surveys, focus groups, or other initiatives which help us to gather information used to develop and enhance our Products.

• For examination or event registration, scheduling, event attendance, administration, and related purposes.

• To fulfill any other purpose for which you provide Personal Information.

• In any other way we may describe and for which we obtain your consent when you provide the information and you give your consent. We use cookies, clear gifs, and log file information to: (a) remember information so that you will not have to re-enter it during your visit or the next time you visit the Site; (b) monitor the effectiveness of our Site and services; (c) monitor aggregate metrics such as total number of visitors, traffic, and demographic patterns; (d) diagnose or fix technology problems reported by our users or engineers that are associated with certain IP addresses; and, (e) help you efficiently access your information after you sign in. We may use the information we have collected from you to enable us to display advertisements to our advertisers’ target audiences. Even though we do not disclose your Personal Information for these purposes without your consent, if you click on or otherwise interact with an advertisement, the advertiser may assume that you meet its target criteria.

We only use your Personal Information for the original purposes it was given and to further our legitimate interests, such as to enroll members in our organization, provide information about our organization and services, and to communicate with Site visitors. Personal Information is used also to provide you with a more enjoyable, convenient online experience. We may use your Personal Information to send you requested information, to personalize content for you, to compile, analyze, and better understand user data, demographics and behavior, and to detect, investigate, and prevent activities that may violate our policies or be illegal. We may also use your Personal Information to communicate with you about events and services we believe you might find of interest and to administer marketing materials and surveys in which you might participate.

We also use the information automatically collected about you during your use of the Site, as described above, to improve the effectiveness of our Site, operations, mobile experience, or marketing efforts, to prevent against fraud and theft, and otherwise to protect our Site’s visitors and our organization.

Our employees and agents may view your Personal Information to perform their jobs and address your needs. We authorize their access to your Personal Information on a need-to-know basis to provide you with information or services, or for one of the other reasons listed in this section, and always in connection with a contractual obligation to protect the privacy of that information.

We also provide your Personal Information to, a third-party vendor who partners with us to operate our payment system on the Site. may be given the Personal Information identified above to allow us to complete your purchases of products or services. uses that information only to complete your purchases and orders and is hosted for internal purposes.

We may also use information you provide to us to communicate with you in the future. If you do not wish to receive such communications, you may opt out (unsubscribe) as described below in the “Access and Consent to Use of Your Personal Information” and “Questions and Contact Information” section.

Disclosure of Your Information

We will not make your Personal Information available to any unaffiliated parties, except as follows:

To employees, contractors, agents, Site vendors, and/or contractors who may use it on our behalf or in connection with their relationship with us;
To our affiliates, service providers, and third-parties for marketing purposes, building targeted ad campaigns, and providing you information about us or our services.
To others, including law enforcement, if we believe such release is reasonably necessary to comply with law or legal process; enforce or apply the applicable Jurassic Quest Terms of Use, if reasonably necessary to protect our operations, members, or users; detect, prevent or otherwise address fraud, security, or technical issues; protect the rights, property, or safety of others; in a matter of public safety or Policy; or as needed in connection with the transfer of our assets. In the event of an insolvency, bankruptcy, or receivership, your Personal Information may also be transferred as a business asset.

In addition, we may share aggregate, non-individual information, incapable of identifying a person, with third parties for lawful purposes. We will not disclose any of your Personal Information except when we have your permission or under special circumstances, such as when we believe in good faith that the law requires it or under circumstances described in this Policy.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Access and Consent to Use of Your Personal Information

If you believe that the Personal Information that we have collected about you is incomplete, inaccurate, or not up to date, or if you would like to review and/or request changes or deletion of that information, please see the contact information in the “Questions and Contact Information” section.

If you do not consent or want to withdraw your consent for us to collect, use, or disclose your Personal Information as described in this Policy, please use the contact information provided in the “Questions and Contact Information” section. In your request, please identify the Personal Information at issue and the collection, use, or disclosure you wish to stop.

Denying or withdrawing consent may not allow us to provide you with some or all the products, services, or information you request.

You may opt-out of receiving marketing-related emails, targeted advertising messages, or promotional offers from Jurassic Quest by clicking the "unsubscribe" link at the bottom of any email you receive from us or emailing us at.

If you opt-out from receiving marketing emails or text messages, we may still need to send you communications about your account, membership, and other matters. If you agreed to receive future marketing communications directly from a third party through our Site, you will need to contact that party to opt-out of such communications. This process may be outlined on that party's privacy policy. We do not control third parties’ collection or use of your information to serve interest-based advertising. However, these third parties may provide you with ways to choose not to have your information collected or used in this way. You can opt out of receiving targeted ads from members of the Network Advertising Initiative (“NAI“) on the NAI’s Site.

Your California Privacy Rights

If you are a California resident, you may have certain rights with respect to your Personal Information including the following rights:

The right to know, by way of our Policy and any specific inquiries you direct to us, where Personal Information we have about you comes from, what we use that information for, whether it is being disclosed or sold, and to whom it is being disclosed or sold;
The right to have access to any Personal Information we have in our possession or control regarding you;
The right to “opt-out” of Jurassic Quest’s sale or sharing of your Personal Information to any third parties and to “opt-out” of any automated decision making or profiling;
The right, with some exceptions, to have your Personal Information deleted from Jurassic Quest’s possession or control;
The right to receive equal service and pricing from Jurassic Quest even if you exercise any of your privacy rights
The right to correct inaccurate personal information;
The right to receive your Personal Information to allow it to be moved to other companies; and
The right to restrict the processing of sensitive Personal Information.

California law permits users of the Site who are California residents to request certain information regarding our disclosure of Personal Information to third parties for their direct marketing purposes. A California resident may also use an authorized agent to submit a right to access request or a request to delete. To make such a request, to learn more, or if you have any questions or concerns about your California privacy rights, please visit the Privacy Notice for California Residents.

Virginia Residents

If you are a Virginia resident, you may, upon request, have certain rights with respect to your Personal Information, including the following rights:

To confirm whether or not Jurassic Quest is processing your Personal Information and to access such Personal Information;
To correct inaccuracies in your Personal Information, taking into account the nature of the Personal Information and the purposes of the processing of the Personal Information;
To delete your Personal Information;
To obtain a copy of your Personal Information that you previously provided to Jurassic Quest in a portable and, to the extent technically feasible, readily usable format that allows you to transmit the Information to another controller without hindrance, where the processing is carried out by automated means; and
To opt-out of the Personal Information processing for purposes of targeted advertising, the sale of personal Information, or profiling in furtherance of decisions that produce legal or similarly significant effects concerning you.

Jurassic Quest will respond to any of the above requests within forty-five days. Jurassic Quest may extend this deadline once by an additional forty-five days when reasonably necessary, taking into account the complexity and number of your requests, so long as we inform you of the extension within the initial forty-five-day response period along with the reasons for the extension. All requests pursuant to the above rights should be submitted to:

VArequest@Jurassic Quest.com

VAappeal@Jurassic Quest.com

Within sixty days of receipt of your appeal, Jurassic Quest shall inform you in writing of any action taken or not taken, in response to the appeal, including a written explanation of the reasons for the decisions. If unsatisfied, you may file a complaint with the Virginia Attorney General at https://www.oag.state.va.us/consumer-protection/index.php/file-a-complaint.

Colorado Residents

If you are a Colorado resident, you may, upon request, have certain rights with respect to your Personal Information, including the following rights:

To opt-out of the processing of your Personal Information for purposes of targeted advertising, the sale of Personal Information; or profiling in furtherance of decisions that produce legal or similarly significant effects concerning you;
To confirm whether Jurassic Quest is processing your Personal Information and to receive access to that Personal Information;
To correct inaccuracies in your Personal Information, taking into account the nature of the Personal Information and the purposes of the processing of your Information;
To delete your Personal Information; and
When exercising your right to access your Personal Information, to obtain the Personal Information in a portable and, to the extent technically feasible, readily usable format that allows you to transmit the data to another entity without hindrance.

COrequest@Jurassic Quest.com

If Jurassic Quest declines to take action regarding your request, Jurassic Quest shall inform you within the deadlines discussed above, along with the justification for that decision. Should you choose to, you may appeal the decision not to take action (or to take limited action) by submitting an appeal within fourteen days of receipt of Jurassic Quest’s initial response to the following:

COappeal@Jurassic Quest.com

Within forty-five days of receipt of your appeal, Jurassic Quest shall inform you in writing of any action taken or not taken, in response to the appeal, including a written explanation of the reasons for the decisions. Jurassic Quest may extend this period by sixty days where reasonably necessary, considering the complexity and number of requests serving as the basis for the appeal. If unsatisfied, you may file a complaint with the Colorado Attorney General at https://coag.gov/file-complaint/.

Utah Residents

If you are a Utah resident, you may, upon request, have certain rights with respect to your Personal Information, including the following rights:

1) To confirm if we are processing your Personal Information and to access that data;

2) To delete Personal Information that you provided to us;

3) If technically feasible, to obtain a copy of data that you provided to us in a portable manner; and

4) To opt out of the processing of Personal Information for targeted advertising or sale.

Jurassic Quest will respond to authenticated requests seeking any of the above requests within forty-five days. All requests pursuant to the above rights should be submitted to:

UTrequest@Jurassic Quest.com

Connecticut Residents

If you are a Connecticut resident, you may, upon request, have certain rights with respect to your Personal Information, including the following rights:

1) To know what Personal Information we have collected about you, so long as revealing such information would not reveal a trade secret;

2) To obtain, where technically feasible, a copy of all the Personal Information that we have acquired about you;

3) To correct inaccuracies in your Personal Information, taking into account the nature of the Personal Information and the purposes of the processing of your Information;

4) To delete your Personal Information; and

5) To opt out of the processing of your data for the purposes of: a) targeted advertising, b) the sale of Personal Information, or c) profiling in furtherance of solely automated decisions that produce legal or similar significant effects on you.

Jurassic Quest will respond to authenticated requests seeking any of the above requests within forty-five days. All requests pursuant to the above rights should be submitted to:

CTrequest@Jurassic Quest.com

Your Canadian Rights

If you are a Canadian resident, you have the right to access the Personal Information that we collect and process. You may also request that we rectify or erase Personal Information, restrict the processing of your Personal Information or object to the processing of your Personal Information. In addition, you have the statutory right to file a complaint with a competent data protection authority.

You can exercise your rights by contacting us as described below. If your identity can be authenticated, we will comply with your request if possible or will notify you otherwise.

Links to Other Sites

Our Site may contain links to, or advertisements about, non-Jurassic Quest Sites. Other sites may also reference, advertise, or link to the Jurassic Quest Site. You may be able to post content to third party Social Networking Sites on which we maintain a presence. If you choose to do this, we will provide information to the Social Networking Site(s), and receive information from them, in accordance with your elections. You acknowledge and agree that you are solely responsible for your use of those Sites and that it is your responsibility to review the applicable terms of use and privacy policies. We are not responsible for the availability, accuracy, content, products or services of third-party Social Networking Sites.

While you are using the Site, you may be linked or directed to other third-party Sites that are beyond our control. These third-party Sites may have privacy policies and terms of use which differ from ours. Please carefully review these policies. We are not responsible for any actions or policies of such third parties.

Retention and Accuracy of Personal Information

We do our best to ensure that the Personal Information we hold, and use is accurate. We rely on the individuals we do business with to disclose to us all relevant information and to inform us of any changes.

Changes to the Policy

From time to time, we may change this Policy and will notify you of material changes by posting the changed or modified Policy on our Site. Any changes will be effective immediately upon the posting of the revised Policy unless otherwise specified.

Questions and Contact Information

If you have any questions, wish to access, correct, or amend your Personal Information or unsubscribe, want to register a complaint or simply want more information, you may contact us at:

Jurassic Quest, Inc.